Refund policy
Returns
For health and hygiene reasons, we do not accept returns. Unfortunately, we also cannot accept returns on gift cards. Your statutory rights remain unaffected.
Refunds & Money-Back Guarantee
We want you to be completely satisfied with your purchase. If you are unsatisfied with your first purchase within 30 days of receipt, please contact us to request a refund. Your refund will be processed in line with our guarantee, and a credit will automatically be applied to your credit card or original method of payment within 14 days. We do not refund subscription re-orders cancelled after shipment notification.
Changes to the Return Policy
Botanic Molecules reserves the right to modify or update this return policy at any time. Any changes will be effective immediately upon posting on our website.
If you have any questions or concerns about our Return Policy, please contact our customer service team at info@botanicmolecules.com.